Contact Sales

Professional RFQ desk for transformers, energy storage and generator sets — typically answered within one business day.

WhatsApp

Fastest channel for international buyers — send specs and get a quick reply.

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Email RFQ

Send SLD, load list or tender package to our sales desk.

[email protected]

Phone

Direct line for urgent project discussions and technical clarification.

+86 155 6470 9269

Catalogs

Request product catalogs and company profile for vendor registration.

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Sales Desk

One point of contact for RFQs, technical options and export coordination.

M

Martin

International Sales · CASDE

Telephone / WhatsApp

+86 155 6470 9269

Office / Factory

Industrial Park, China
(Replace with your real address)

Response Commitment

  • 01Within 24 hours — first commercial / technical reply on working days
  • 02WhatsApp preferred — for time-zone friendly follow-up
  • 03English support — documentation and offers for export buyers
  • 04Project RFQ ready — SLD / load list / tender packages welcome

What Helps Us Quote Faster

Include as many of these as you can in your message or form.

  • Product type (transformer / BESS / genset / hybrid)
  • Capacity (kVA / kWh / MVA) and voltage
  • Quantity, frequency (50/60 Hz), standards
  • Destination country / port and target delivery date
  • Site conditions (indoor/outdoor, ambient, altitude)

Project Inquiry Form

For formal RFQs — fields marked * are required. We reply with configuration options and commercial terms.

Front-end demo form — connect to email / CRM for live leads. Prefer WhatsApp for urgent bids: +86 155 6470 9269

After You Write Us

How Your RFQ Is Handled

Clear steps so procurement teams know what happens next.

01

Receive & Clarify

We confirm product line, missing specs and destination requirements.

02

Configure

Engineering selects model options, accessories and test scope.

03

Quote

You receive technical summary, price band, lead time and packing notes.

04

Lock Order

PI / contract, production schedule, FAT and shipping arrangement.

Service Window

Availability for Global Buyers

Mon – Sat Business Days
24h Typical First Reply
UTC+8 China Time Zone
FAQ

Common Buyer Questions

How fast can I get a quotation?

For standard models with clear voltage and capacity, we typically reply within 24 hours on business days. Complex hybrid packages may need an extra clarification round.

Can you support tender / EPC documents?

Yes. Share the tender extract or SLD. We can prepare datasheets, catalogs and commercial offers aligned with your bid timeline.

Do you offer factory acceptance tests (FAT)?

Routine tests are standard. Customer-witnessed FAT can be arranged for project orders — request it in your RFQ.

What shipping terms do you support?

Common export terms (FOB / CIF / CFR etc.) depending on destination. Confirm preferred Incoterms and port when you inquire.

Can voltage and capacity be customized?

Yes. Transformers, gensets and storage systems can be configured for project voltage, frequency and duty cycle.

Who should I contact for after-sales?

Start with Martin at the sales desk. Technical support is coordinated through the same channel after order placement.

Visit / Audit

Factory visits and video audits can be arranged for serious project buyers. Replace address placeholder with your real office and plant location when ready.

Address: Industrial Park, China (to be updated)

Prefer a Direct Chat?

Message Martin on WhatsApp with your capacity and destination — the fastest way to start a serious RFQ.

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